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 U.S. POLICY

Shipping Services

We are pleased to offer complimentary ground shipping on all U.S. domestic orders. Ground and Express orders are delivered in 1-5 business days, delivery service is offered Monday-Friday. For express service, please see our rates below.

Please note: All online orders placed by 1pm EST are eligible for same day shipment. Processing times may vary during sale periods

The Webster requires adult signature with delivery for orders over $1,000.

If your order total is below $1,000 and you would like your package to require signature please email us promptly, just after ordering at care@thewebster.us or call us at: (305) 673-5905 and we will update your order.

Clients are also welcome to request a waiver of this requirement after ordering, however this will waive The Webster's responsibility for lost or stolen packages.

We are happy to offer in store pick-ups for any orders made online. Please be sure to coordinate your request with our customer care team at care@thewebster.us.

If you are shipping within the USA, local sales tax will be charged on orders shipping to California, Florida, New York, Texas, Georgia, and Illinois.

  Ground 2Day Overnight
Cost Complimentary $15 $35
Processing Times 1-2 business days 1-2 business days 1-2 business days
Transit Times 3-5 business days 2 business days 1 business day

 

 

INTERNATIONAL POLICY

Shipping

FedEx International is our primary shipping carrier supported by Borderlinx Global Solutions. We charge a flat rate of $30 to ship to most destinations and $25 to ship to Canada. Upon placing an order you will receive an email confirmation summarizing your order details. Please allow 1-2 business days for our team to process your order and when FedEx collects the package you will receive another email notifying you of the tracking number.
You can also log into your account here to see your order history and tracking information.

Taxes & Duties

Prices displayed on the website are not inclusive of international taxes and duties. Taxes and duties (where applicable) will be calculated and displayed at the time of checkout.

Outside the USA, most destinations are shipped to on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the final purchase price.

The following countries are shipped to on a DDP (Delivery Duty Paid) basis:

CANADA MEXICO EUROPE AFRICA PUERTO RICO
Canada Mexico Belgium Austria Bulgaria Mauritlus Puerto Rico
    France Cyprus Czech Rep Morocco  
    Germany Denmark Estonia South Africa  
    Ireland Finland Hungary Uganda  
    Italy Greece Latvia    
    Luxembourg Guernsey Lithuania    
    Netherlands Jersey Poland    
    UK Malta Slovenia    
    Monaco Norway Slovakia    
     Sweden Portugal Croatia    
     Switzerland Spain Romania    
      Sweden Serbia    

 

ASIA CARIBBEAN & LATIN AM. AFRICA PUERTO RICO
Japan China Hong Kong Australia Bahamas Argentina Mauritlus Puerto Rico
    Singapore India Guadeloupe Brazil Morocco  
    Taiwan Indonesia St.Marteen Chile South Africa  
      South Korea St.Barthelemy Colombia Uganda  
      Malaysia        
      New Zealand        
      Phillippines        
      Thailand        

 

SHIPPING TO RUSSIA

Please note that our international courier FedEx International has suspended acceptance of dutiable shipments sent to private individuals in Russia until further notice.

CANCELLATIONS

You can cancel your order, for any reason, up to the moment it is processed by the boutique. Once it has been processed, you cannot cancel but you may return your order. Upon receipt of your package, we will refund your payment method in full.