We are pleased to offer complimentary ground shipping on all U.S. domestic orders. Ground and Express orders are delivered in 1-5 business days, delivery service is offered Monday-Friday. For express service, please see our rates below.
Please note: All online orders placed before 1 pm EST are eligible for same-day shipment. Processing times may vary during sale periods. Orders placed on Friday before 1 pm will arrive the following week, orders placed after 1 pm will ship out on Monday.
The Webster requires adult signature with delivery for orders over $1,000.
If your order total is below $1,000 and you would like your package to require a signature please email us promptly, just after ordering at email@example.com, or call us at: (786) 442-6220 and we will update your order.
Clients are also welcome to request a waiver of this requirement after ordering, however, this will waive The Webster's responsibility for lost or stolen packages.
We are happy to offer in-store pick-ups for any orders made online. Please be sure to coordinate your request with our customer care team at firstname.lastname@example.org.
If you are shipping within the USA, local sales tax will be charged on orders shipping to California, Florida, New York, Texas, Georgia, and Illinois.
DHL is our primary shipping carrier supported by Global-e. Upon placing an order you will receive an email confirmation summarizing your order details. Please allow 1-2 business days for our team to process your order and when DHL collects the package you will receive another email notifying you of the tracking number.
You can also log into your account here to see your order history and tracking information.
Taxes & Duties
Outside the USA, most destinations are shipped on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the final purchase price.
You can cancel your order, for any reason, up to the moment it is processed by the boutique. Once it has been processed, you cannot cancel but you may return your order. Upon receipt of your package, we will refund your payment method in full.